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Train the Trainer: Improving Your Restaurants Guest Satisfaction!


Train the Trainer: Improving Your Restaurants Guest Satisfaction!

Business Description


Train the Trainer: Improving Your Restaurants Guest Satisfaction!
Event on 2012-12-13 08:00:00

 

Goal:

After completing this workshop you will be able to evaluate and choose between training, facilitating and/or coaching; to develop and implement training, facilitating and/or coaching programs at your restaurant to improve guest satisfaction.

Objectives:

·         Explore examples of how training can affect your Guest Satisfaction;

·         Identifying learning gaps of employees;

·         To define and differentiate between training, facilitating and coaching;

·         To develop skills in determining the training approach;

·         Blending the skills of training, facilitating and coaching to enhance your workforce, while increasing Guest Satisfaction and revenue;

Who Should Attend:

Independent Restaurant Owners, General Managers, Restaurant Managers, Restaurant Supervisors, Executive Chefs, Lead Servers and anyone else involved with the hiring, training or supervision of restaurant employees.Location:    

Metropolitan State University of Denver

Hospitality Learning Center

Culinary Demonstration Theater, Room 208

1190 Auraria Parkway Denver, CO 80204

at Metropolitan State University of Denver Hospitality Learning Center Culinary Demonstration Lab Room 208
1190 Auraria Pkwy
Denver, United States



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